OUR LIGHTS

FAQ's

What warranty do you offer?

At Kim Magic Lamp we offer a 1 year warranty and 30 day money back guarantee on all of our products!

What are your shipping times?

All Kim Magic Lamp orders are processed and shipped within an average of 7-15 days. However, due to various circumstances, delivery may take up to 20 days after the purchase.

How can i track my order?

Once your order is shipped, you will receive a confirmation email with a tracking link. You can click on that link to track your package or visit our website and enter your order number in the "Track My Order" section.

How can i stay updated on new product and offers?

You can sign up for our newsletter at the bottom of our homepage. Subscribers receive exclusive discounts and updates on new arrivals. We currently have 10% OFF when signing up.

Do you offer a buy more save more on your products?

We Do!

On all of our products we offer bundles meaning when you buy more you save more!

What do i do if i encounter issues with my purchase?

Contact service.kmagiclamp@outlook.com, a member of our support group will be there to assist you. We will respond within 24 hours and can assure your issue will be resolved.